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Information security & data protection

Certified information security & data protection

Given the increasing influence of IT on business and administrative processes, secure information processing has become a key to corporate success. KISTERS develops highly secure products for customers and partners, makes sure SaaS (Software as a Service) solutions run smoothly and reliably in the certified KISTERScloud and provides the highest level of data protection.


By taking the appropriate organizational and technical measures, and constantly monitoring infrastructure, processes, products and employees to ensure information security, we are operating at a very high level of security. This is demonstrated by multiple certifications:

  • ISO 27001 for information security management systems for the entire “ KISTERScloud Services” division. for
    • the complete business unit „ KISTERScloud Services“ (all aspects of KISTERScloud Services, from the technical infrastructure, through the operational processes to the employees)
    • the support of the business units Water, Energy, EHS
  • BSI TR-03109-6 for the Software-as-a-Service solution for smart meter gateway administration. This enables official system use for meter operators.
  • TÜV TSI certification for the KISTERS data center in Aachen

We are also looking to achieve ISO 27001 certification for our software development division.

Consulting, Academy & Service

The KISTERS team with experts from IT and the various business units of our company supports the entire life cycle of your software solution from the start with in-depth consulting: We select the ready-made standard modules to build and configure the exact solution that your business needs. Training offers and manuals tailored to your organization, round-the-clock internet support and our telephone hotline all serve to help you with any operational issues.


+49 2408 9385 333


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